A320 Engine Operations Support

Contact info@aeromind.net.cn. Include your app version, device model, Android version and the steps leading to the issue. Do not send passwords, payment card details or private keys.

Purchase and installation

The English Android edition is a Google Play paid-download application. Use the Google account that owns the purchase when installing or reinstalling it. There is no separate AeroMind login or registration code. Purchases and refunds are handled through Google Play.

License verification

The first launch requires an internet connection and successful Google Play verification. If verification fails, check your connection, device date and time, and Google Play services. Select Retry after resolving the issue. A copied or modified installation may fail verification; reinstall through Google Play.

A valid offline license allows use for up to 30 days. The app attempts renewal every seven days when online. After a license expires, connect to the internet and retry verification.

Audio and display

Check media volume and any connected Bluetooth audio device when spoken warnings are inaudible. The simulator uses a landscape layout on phones and tablets. Report the device model and navigation mode if a control or indication is clipped.